Empowering Productivity And Support
EUC Services Are Critical For Ensuring That End-Users Have The Technology Resources And Support They Need To Perform Their Work Effectively And Efficiently. By Providing These Services, Companies Can Improve End-User Productivity, Reduce Downtime, And Optimize Their Technology Investments.
End User Computing (EUC) Services Refer To The Management And Support Of The Devices And Applications That End-Users Rely On To Perform Their Daily Work.
These Services Include Hardware And Software Management, Technical Support, Security, And Training. Here Are Some Examples Of EUC Services That We, Nikko Group Can Provide
Provide Device Management Services To Ensure That End-User Devices, Such As Desktops, Laptops, Tablets, And Smartphones, Are Up To Date, Secure, And In Good Working Condition. This Includes Device Provisioning, Patch Management, Software Updates, And Hardware Maintenance.
Provide Application Management Services To Ensure That End-Users Have Access To The Applications They Need To Perform Their Work. This Includes Application Installation And Configuration, License Management, Software Updates, And Troubleshooting.
Provide Technical Support Services To Help End-Users Troubleshoot And Resolve Issues With Their Devices And Applications. This Includes Helpdesk Support, Remote And On-Site Technical Support, And Escalation To Specialized Support Teams When Necessary.
Provide Security Management Services To Ensure That End-Users' Devices And Applications Are Secure And Protected From Threats Such As Malware, Phishing, And Data Breaches. This Includes Implementing Security Policies And Procedures, Conducting Security Awareness Training, And Providing Security Monitoring And Incident Response Services.
Provide Training And Adoption Services To Help End-Users Learn How To Use New Devices And Applications Effectively And Efficiently. This Includes Training Sessions, User Guides, And Ongoing Support To Help Users Adapt To Changes In Their Technology Environment.